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TECH TIP
CHECKING
FOR MIXED VERSIONS
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Check for mixed versions by going to Help – About Reporting to the MAX.
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A window will
come up that shows everything you have installed, in the order installed. Look at the version number at the end of
the first line of each installation note.
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The first items should all show the same version number,
followed by an earlier installation. For
example, you may have several items installed as Version 7, followed by several
Version 6.5 and so forth. But you
should NEVER have a Version 7 followed by Version 6.5 followed by Version 7
again.
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If you have mixed versions, reinstall your complete set of
CDs and service packs.
This is one cause of a 910 error.
for the Reporting to the MAX including Point of Sale and Non-profit Versions The
other cause is a Blank Row in the data file.
Based on contribution by Kay Cook, Information Advantage
If you wish to get more information, please email us at
or call us at (714) 228-5444
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