Cougar Mountain Software Support Productivity Tools
For Cougar Mountain Software Support's
Professional Version (V2012, V2011, V2010, V2009, V12-V6)

 

Reporting to the MAX including Point of Sale and Non-profit Versions Tech Tip

Question:
The CompuRegister Cash Register keyboard with a programmable Magnetic Card Stripe Reader is not programmed to work correctly with Reporting to the MAX including Point of Sale and Non-profit Versions.


Answer:

The keyboard card reader on the compuregister system leaves the factory defaulted to read three tracks, and will also not send the semicolon and the carriage return characters. Our software can only use the first two tracks and must be able to see the semicolon and the carriage return characters.

Resolution

The keyboard can be reprogrammed to work correctly in CMS.  Please contact Technical Support for assistance.