Cougar Mountain Software Support Productivity Tools
For Cougar Mountain Software Support's
Professional Version (V2012, V2011, V2010, V2009, V12-V6)

 

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Reporting to the MAX including Point of Sale and Non-profit Versions Tech Tip
Question:
After client has been installed on a workstation", default"http://cmstothemax.com/images/zhead_cms1.gif" width="1013" height="75" alt="Cougar Mtn Accounting Software for Reporting to the MAX">
Reporting to the MAX - Onsite Support and Training Reporting to the MAX - Phone & Fax Support Reporting to the MAX - Classroom Training Reporting to the MAX - Custom Reports and Report Writing Reporting to the MAX - Custom Documentation Reporting to the MAX - Problem Solving Reporting to the MAX - CFO/Controller Services Reporting to the MAX - Networks and Networking Support Reporting to the MAX - Refurbished Equipment Reporting to the MAX - Internet Related Topics
Reporting to the MAX - Solutions

Reporting to the MAX including Point of Sale and Non-profit Versions Tech Tip
Question:
After client has been installed on a workstation, some or all of the modules display the following message when they are opened: The [Module Name] is not installed properly to allow you to use it. Please run the installation script which has the [Module Name] in it, and then try running it again.
 

Answer:
1. Install Reporting to the MAX including Point of Sale and Non-profit Versions onto the workstation using the CD's, including addons and patches. It is recommended that you install to the default directory of C:\cmswin or C:\cmsact.

2. Delete the folder Reporting to the MAX including Point of Sale and Non-profit Versions was just installed into. This is typically the C:\cmswin or C:\cmsact folder.

3. Rerun the client installation from the server. Make sure it is installing into the same directory where you previously installed the CD's.

4. Check the shortcut to verify it points to the correct location.

5. Verify that the error no longer occurs.
 

More Information

This typically is seen in versions 8.0x, but may be seen in other versions.
 

 












 

 

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