Cougar Mountain Software Support Productivity Tools
For Cougar Mountain Software Support's
Professional Version (V2012, V2011, V2010, V2009, V12-V6)

 

Reporting to the MAX including Point of Sale and Non-profit Versions Tech Tip

Question:
When trying to launch Reporting to the MAX, The error AUTOEXEC NT The system file is not suitable for running MS-DOS and Microsoft Windows  comes up.
 

Answer:
 

Cause
This happens when XP Pro Service Pack 2 is loaded

Solution

  • Find a AUTOEXEC.NT file from another system,
  • Change the attribute to Read Only (Right click on AUTOEXEC.NT and check the Read Only check box near the bottom
  • Copy it to C:\WINDOWS\SYSTEM32 folder.
  •