Cougar Mountain Software Support Productivity Tools
For Cougar Mountain Software Support's
Professional Version (V2012, V2011, V2010, V2009, V12-V6)

 

TECH TIP
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 tech tip


Cannot match printer or port in control file">

Cougar Mountain Software Support Productivity Tools
For Cougar Mountain Software Support's
Professional Version (V2012, V2011, V2010, V2009, V12-V6)

 

TECH TIP
C S

 

 tech tip


Cannot match printer or port in control file, how to capture in WinNT/2K for the Reporting to the MAX

This error is almost always caused by failure to properly capture a printer port for a networked printer in Windows.

Win9x tree (95, 98, Me):
Go to Start, Settings, Printers. Right-click the printer you wish to use from CMS, select Properties. Go to the Details tab. Click the button that says Capture Port, and select an unused LPT port (usually LPT2). You will be asked what path to use, this is the path to the printer in UNC format (\\hostname\devicename). Make sure to check the box that says Reconnect at Logon. If there are spaces in the host or device name, Win9x WILL be able to capture the port successfully.

WinNT tree (NT, 2k):
Ports cannot be captured in printer properties. Open a DOS prompt, and type this to capture printer hp1200 on a computer named food at LPT2:

net use lpt2: \\food\hp1200 /persistent:yes

The persistent flag tells the system to reconnect to this resource at login. If there is a space in the hostname or devicename, the UNC path will need to be enclosed in double quotes, as in the case of hp1200 on a computer named food bar, like this:

net use lpt2: "\\food bar\hp1200" /persistent:yes

 

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