Cougar Mountain Software Support Productivity Tools
For Cougar Mountain Software Support's
Professional Version (V2012, V2011, V2010, V2009, V12-V6)

 

Reporting to the MAX including Point of Sale and Non-profit Versions Tech Tip

 
Question: A codebasic -1420 error occurs when opening Reporting to the MAX including Point of Sale and Non-profit Versions
.

Answer:
Installing CMS into an incorrect folder may cause this error.

Resolution
Check the installation directory folder for any periods">

Cougar Mountain Software Support Productivity Tools
For Cougar Mountain Software Support's
Professional Version (V2012, V2011, V2010, V2009, V12-V6)

 

Reporting to the MAX including Point of Sale and Non-profit Versions Tech Tip

 
Question: A codebasic -1420 error occurs when opening Reporting to the MAX including Point of Sale and Non-profit Versions
.

Answer:
Installing CMS into an incorrect folder may cause this error.

Resolution
Check the installation directory folder for any periods, dashes or slashes. A folder with a name such as CMSWIN8.5 or CMSACT/8 or CMSFUND9-0 will cause the Code Basic error -1420.
 

More Information
Some examples of good installation folders for Reporting to the MAX including Point of Sale and Non-profit Versions are: CMSWIN, CMSACT, CMSWIN9, CMSWIN85.

CMS recommends keeping the installation directory name less than 8 characters in length.