Cougar Mountain Software Support Productivity Tools
For Cougar Mountain Software Support's
Professional Version (V2012, V2011, V2010, V2009, V12-V6)

 

 

Reporting to the MAX including Point of Sale and Non-profit Versions Tech Tip

Question:
How do I share my CMShip Shipping information with FedEx?

 

Answer:

Sharing transaction information with FedEx

After you enter your order in Reporting to the MAX, shipping your merchandise is quick and easy. By only typing the address information once (in Reporting to the MAX), there is less potential for error. Your shipping clerk need only type the invoice number into FedEx, and the customer and address information will appear automatically!. These instructions assume you are already in the Ship window of the FedEx application.

To enter a Reporting to the MAX invoice into FedEx for shipping:

  • In the Ship window, select the Shipment Details tab.
  • Type the Reporting to the MAX invoice number in the Recipient ID field in the upper left corner of the FedEx window. When you enter the Reporting to the MAX invoice number, the shipping address information for the order will appear automatically. If you changed the Ship To address for this particular order in Reporting to the MAX, the address you used in Reporting to the MAX will be used in FedEx as well. The Reporting to the MAX Invoice Number for this order also appears in the FedEx Customer Reference field, and prints as the Reference in the upper left corner of the shipping label.
  • Enter the package information and print the shipping label(s) just as you would with any FedEx shipment (see the FedEx documentation for information on this).
  • Note: If you prefer to enter your Reporting to the MAX orders into FedEx in groups rather than one at a time, you can use the Reporting to the MAX Edit Report as your reference. Bring the Edit Report to the FedEx machine, and it will provide all the information you need to enter the Reporting to the MAX orders.

Completing the Transaction

After you have entered the sale and shipped the merchandise, you can retrieve FedEx tracking information about the shipment in Reporting to the MAX (depending on the settings in Order Entry Module Preferences). Shipping Your Products

Applying the shipping Information to the Invoice

After shipping the package in FedEx, Reporting to the MAX updates the invoice to include the tracking information and saves it to the Reporting to the MAX sales and customer files.

To update an invoice so the FedEx tracking information appears on the invoice:

  • In Reporting to the MAX, open the Order Entry module. Select Orders > Update From FedEx. If you are using batch transaction processing, orders in all batches will be updated with their corresponding shipping information once these orders have been entered in FedEx. When you update the invoice(s) with FedEx information, this process will also update the customers’ Accounts Receivable records with the shipping and tracking information.