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Reporting to the MAX including Point of Sale and Non-profit Versions Tech Tip
Question:
When printing an aged analysis report", default"http://cmstothemax.com/images/zhead_cms1.gif" width="1013" height="75" alt="Cougar Mtn Accounting Software for Reporting to the MAX">
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Reporting to the MAX - Solutions

Reporting to the MAX including Point of Sale and Non-profit Versions Tech Tip
Question:
When printing an aged analysis report, Reporting to the MAX including Point of Sale and Non-profit Versions generates the error RRWRun has caused a general protection fault in module KRNL386exe

When skip zero balance is checked, the report will run without error.


Answer:
To change settings in the config.nt file for Windows 2000, XP, and 2003:
1) Search for the config.nt file in the local C drive. At least two files should appear in your search results
2) Select the file that is in the system32 folder. If a message appears stating “Windows cannot open this program” choose Notepad from the list of applications that appears and click OK.
3) A line stating Files=x (where x is a number) will appear at the bottom of the file. Change the number listed to 250. Click file and save. Close the file.

The following instructions are for Windows 98:
1) Click Start and run.
2) In the open box type msconfig and click OK.
3) Click on the config.sys tab. Highlight files=x (x=a number) and click edit.
4) Change the number listed to 250 and hit enter.
5) Click OK.
6) You will be prompted to reboot, click yes.

More Info:
 "Customers using Windows 98 will want to run the windows scan disk utility. To access this utility do the following:

1) Go to start, run, programs, accessories, system tools.
2) Select Scan disk."
 

 












 

 

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