Cougar Mountain Software Support Productivity Tools
For Cougar Mountain Software Support's
Professional Version (V2012, V2011, V2010, V2009, V12-V6)

 

Reporting to the MAX including Point of Sale and Non-profit Versions Tech Tip

Question:
Report Writer Error - Cannot open Database table (table may be in use)

 

Answer:

Report Writer Error - Cannot open Database table (table may be in use)

There are two steps to take in order to get Reporting to the MAX including Point of Sale and Non-profit Versions to communicate effectively with Report Writer so we are able to edit and customize reports.

Find Report Writer

On the workstation that you have installed Report Writer and also use Reporting to the MAX including Point of Sale and Non-profit Versions on, follow these steps:

  1. Open up Reporting to the MAX including Point of Sale and Non-profit Versions and login to the DMO company
  2. Click on Company/Organization (Fund) > Find Report Writer
  3. The correct file should be listed in the Search For Box (rrw.exe)
  4. In the Search In drop down menu Select 'All local drives except floppies'
  5. Click Ok
  6. The search process will begin. Once it is complete Double click on the instance of Report Writer with the most recent date. This should point you to your newest installation of Report Writer.
  7. The path you specified has been recorded > Click ok

File Settings in Report Writer

This setting will allow Report Writer to draw data from the tables within the Reporting to the MAX including Point of Sale and Non-profit Versions databases

  1. Open Report Writer
  2. Click on Options > File Settings
  3. Click on the Data Browse button (...)
  4. Browse to the the DMODATA file > Highlight DMODATA file folder > Click ok (i.e. C:\Cougar\cmswin\DMODATA)
  5. Jump down to the Template text box Click the Browse button (...)
  6. Browse to the latest Report Writer Installation > Highlight the Template file folder > Click Ok (i.e. C:\Program Files\RRVER10\Template)
  7. In the index drop down menu Select MDX
  8. Click ok
  9. Click ok to exit the menu and now you should be able to access Report Writer from within Reporting to the MAX including Point of Sale and Non-profit Versions to modify or customize your Reporting to the MAX Reports