Question:
The message Cannot Find Printer appears when printing the Point of Sale edit report. The edit report will print from the work station">

For Cougar Mountain Software Support's
Professional Version (V2012, V2011, V2010, V2009, V12-V6)

Reporting to the MAX including Point of Sale and Non-profit Versions Tech Tip

Question:
The message Cannot Find Printer appears when printing the Point of Sale edit report. The edit report will print from the work station, but not the server.

Answer:
Change the printer driver on the sever.

To add a new printer:

1. Click on Start - Settings and Printers.
2. Then click on add printer and follow the wizard, only if this is a new printer to be installed.

To change the printer driver:

1. Click on Start - Settings and Printers.
2. Right Click on your printer and select properties.
3. Then change the driver to one that is compatible with your model of printer.