Reporting to the MAX including Point of Sale and Non-profit Versions
Tech Tip
|
Question:
The error message- Unable to set com port 1 information
for primary invoice format The current settings are 9600">
Reporting to the MAX including Point of Sale and Non-profit Versions
Tech Tip
|
Question:
The error message- Unable to set com port 1 information
for primary invoice format The current settings are 9600, 8
, 1 occurs when printing receipts in Point of Sale.
Answer:
The output needs to be set to LPT (it was set as COM) and
set to force output to printer below then set to "Use
current default printer no matter what the settings."
1. Open Point of Sale.
2. Select Options - Codes and click on Printers.
3. Click on the Find button, it will bring up a list of the
printer codes.
4. Select the printer code.
5. Click on Edit.
6. Change the output setting to LPT.
7. Check and make sure that the printer listed under "Force
output to printer below".
8. Check the circle in front of "Force output to printer
below is correct".
9. Click on "Set as Default now".
10. Check the circle in front of "Use current default
printer no matter what the settings".
11. Then Save.
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