Cougar Mountain Software Support Productivity Tools
For Cougar Mountain Software Support's
Professional Version (V2012, V2011, V2010, V2009, V12-V6)

 

Reporting to the MAX including Point of Sale and Non-profit Versions Tech Tip

Question:
An MMF cash drawer will not open when it is connected directly to the serial port.

Answer:

Most MMF cash drawers are operated through the Receipt Printer. When the drawer is attached this way">

Cougar Mountain Software Support Productivity Tools
For Cougar Mountain Software Support's
Professional Version (V2012, V2011, V2010, V2009, V12-V6)

 

Reporting to the MAX including Point of Sale and Non-profit Versions Tech Tip

Question:
An MMF cash drawer will not open when it is connected directly to the serial port.

Answer:

Most MMF cash drawers are operated through the Receipt Printer. When the drawer is attached this way, the printer controls the opening of the drawer.

Cash drawers that are directly connected to a serial port, need the correct codes to open.

To open most of these drawers, ANY two characters passed into the serial port will work. Some MMF units have a switch-selectable character to open the drawer. If the DIP switches on this type of drawer have not been adjusted, the default open character is a capital A. Cash drawers of the switch-able type from MMF have "ND" at the end of the model number.

To open 75% of all directly connected MMF cash drawers (especially the ECD232 series), try these codes in the devise cash drawer code:

  • Use a code of "1 65"
  • Use a code of "2 65 65"

This should open all MMF drawers requiring any one or two characters, and also any switch-able drawers that have not been modified.