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Two Receipts Print on Credit Card and/ or Charge Sales in POS
Question:
Two receipts print when processing Credit Card and/ or Charge sales.
Other sales only print one.
Answer:
The register code has a Format number in the CC Alternate or Charge
Alternate field.
Resolution
1. Open the Point of Sales module.
2. Select Options.
3. Choose Codes.
4. Select Register...
5. Find the register code you are using.
6. Select the Edit button.
7. Look for the CC Alternate and/or Charge Alternate field on the
invoice tab.
8. If there is a number in the format number field, type in the word
"None".
9. Click Save.
More Information
This can occur whether using Authorizer or PC Charge. In this
area of the register code, there is more than one way to print
duplicate invoices. The reason for the "Alternate" types is to allow
printing of a different invoice format than the primary format for
the same sale.
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