Cougar Mountain Software Support Productivity Tools
For Cougar Mountain Software Support's
Professional Version (V2012, V2011, V2010, V2009, V12-V6)

 

Reporting to the MAX including Point of Sale and Non-profit Versions Tech Tip

Question:
How do I retrieve and edit a transaction once the invoice has been updated with FedEx?

Answer:

Retrieving and Editing the Transaction

Once the invoice has been updated with the FedEx shipping information">

Cougar Mountain Software Support Productivity Tools
For Cougar Mountain Software Support's
Professional Version (V2012, V2011, V2010, V2009, V12-V6)

 

Reporting to the MAX including Point of Sale and Non-profit Versions Tech Tip

Question:
How do I retrieve and edit a transaction once the invoice has been updated with FedEx?

Answer:

Retrieving and Editing the Transaction

Once the invoice has been updated with the FedEx shipping information, you might want to edit it and you will probably also want to print the invoice. See this section for instructions.

To retrieve the invoice for editing, viewing, or printing from the OE Enter Orders window:

  • In the OE Enter Orders window that appears, select Option > Retrieve Saved Transaction > Invoice.
  • In the Lookup window that appears, select the invoice you just shipped. If you didn’t include the Non-Inventory Code used for FedEx shipments on the order when you entered it in Reporting to the MAX, the shipping charges and tracking information from FedEx will appear as a new non inventory detail line on the invoice. If you added a Non-Inventory Code to the invoice when you entered it, one of two things will happen when you retrieve the shipping and tracking information from FedEx:
    • If the Non-Inventory Code you added to the invoice is the same as the default used by FedEx (as specified on the Shipping tab of OE Module Preferences), then this detail line is updated with the actual FedEx shipping charges.
    • If the Non-Inventory Code you added to the invoice is a different one than the default used by FedEx (as specified on the Shipping tab of OE Module Preferences), then a new Non-Inventory Code detail line will be added with the FedEx shipping charges. Shipping Your Products
    • If necessary, edit the transaction as necessary just as you can edit any Reporting to the MAX transaction. For more information on retrieving and editing transactions in Order Entry
  • If desired, print this individual invoice with its shipping and tracking information from the OE Enter Orders window just as with any other Order Entry invoice.
    • Note: Although the tracking information won’t appear in the OE Enter Orders window, it will appear on the invoice when it is printed.
  • Click Save to retain any changes you have made to the invoice. Shipping Your Products

Printing the Invoice

If you have selected the Orders > Update From FedEx option before printing the invoices, then the shipping and tracking information will automatically be included on each invoice. The shipping detail line and its associated charges will appear as a new detail line, and the tracking number will appear at the bottom of the invoice, to the left of the Totals section.

In addition to your ability to print invoices individually from the OE Enter Orders window, you can also print a range of invoices from the Order Entry menu. This is especially helpful if you normally print invoices at the end of the day or at the end of a specified time or activity range instead of one at a time. If you want to print a range of invoices, select Orders > Print Invoices from Order Entry, and enter the range of invoices to print. For more information about this option, see the Accounting User’s Guide to specify the invoices to print.
  • Note: If you have shipped multiple packages for a single invoice, only the first tracking number in the sequence will appear on the invoice. However, all the tracking numbers associated with the invoice will appear in the customer’s record in Accounts Receivable.

Posting the Transaction

After you have applied the FedEx shipping and tracking information to the invoice, post it as you would any other Order Entry invoice. Posting applies the sales and shipping information to all integrated modules, including Order Entry, Accounts Receivable, and Inventory. This enables you to view shipping charges and tracking information on reprints of posted invoices, as well as on the Tracking tab of the customer master record.