Cougar Mountain Software Support Productivity Tools
For Cougar Mountain Software Support's
Professional Version (V2012, V2011, V2010, V2009, V12-V6)

 

 

Question:
The error message Serial Number", default"http://cmstothemax.com/images/zhead_cms1.gif" width="1013" height="75" alt="Cougar Mtn Accounting Software for Reporting to the MAX">
Reporting to the MAX - Onsite Support and Training Reporting to the MAX - Phone & Fax Support Reporting to the MAX - Classroom Training Reporting to the MAX - Custom Reports and Report Writing Reporting to the MAX - Custom Documentation Reporting to the MAX - Problem Solving Reporting to the MAX - CFO/Controller Services Reporting to the MAX - Networks and Networking Support Reporting to the MAX - Refurbished Equipment Reporting to the MAX - Internet Related Topics
Reporting to the MAX - Solutions

 

Question:
The error message Serial Number, xxxx, already in the Inventory Stock Cost-Quantity File  occurs when inventory is serialized, and in Purchase Order, Enter Purchase Order's, when a Purchase Order with a negative quantity (return) is entered and saved. After the Purchase Order is received or received/invoiced, the error message will occur when the Purchase Order is posting.

 

Answer:
This is caused by an error in version 8.5

Resolution

Please update to version 8.5.01 or above.
The update may trigger a "win to win" conversation.