Question:
The Trial Balance is out of balance, but the Audit Trail is in balance.

Answer:
To correct this issue, create a Backup then "Recalculate Period File."

create a backup

To Recalculate the Period File in the General Ledger.

1. Open the General Ledger.
2. Click Options, File Maintance, select Recalculate Period File.
3. Do not put in an account number, Click Okay.

 

Problem

The Trial Balance is out of balance, but the Audit Trail is in balance.

Cause

The two main files in General Ledger do not match. (abcGLPST and abcGLPER)

More Information

This process may take a "long time" just let it run . One reason it may take a while is because of the hardware and/or the history in Reporting to the MAX including Point of Sale and Non-profit Versions. The Recalculate Period File is taking the data from the abcGLPER file and making the abcGLPST file match. The Audit Trail is generated from the abcGLPER file and the other reports are generatedfrom the abcGLPST file.