Reporting to the MAX-Tech Tips-Reporting to the MAX-Tech Tips-xx-The error message Cannot find or Run RNBOVDD.DLL pops up when opening Reporting to the MAX on a Windows XP Pro Computer.htm

Question:
The error message Cannot find or run RNBOVDD.DLL pops up when opening Reporting to the MAX including Point of Sale and Non-profit Versions on a Windows XP Pro Computer.

Answer:
RNBOVDD.DLL needs to be removed from the operating system to resolve this error.

*NOTE* modifying your registry can cause problems if done incorrectly.

Please make a system backup before following the steps below.

Click on Start/ Run
Type in Regedit
Double click on HKEY_LOCAL_MACHINE
Double click on SYSTEM
Double click on CURRENT CONTROL SET
Double click on VIRTUAL DEVICE DRIVERS
In the window on the right, double click on the value VDD
Delete RNBOVDD.DLL, Confirm deletion by pressing ok
Reboot the computer

Reporting to the MAX including Point of Sale and Non-profit Versions Tech Tip