Reporting to the MAX including Point of Sale and Non-profit Versions Tech Tip

Question:
Device Unavailable when trying to run DX

Answer:

Problem
Error message " Device Unavailable when trying to run DX:"

Cause
Wrong path in the DX.INI file. The dx.ini file to edit can be found in the install directory. Example: M:\cmswin.

Resolution
Check the mapping and drives where CMS is installed then open the DX.ini file (found under the install directory - CMSWIN, CMSACT, etc). Check the Application Path=, Library=, SourceDefaultDBPath=, and the DestnDefaultDBPath=.