Cougar Mountain Software Support Productivity Tools
For Cougar Mountain Software Support's
Professional Version (V2012, V2011, V2010, V2009, V12-V6)

 

Reporting to the MAX including Point of Sale and Non-profit Versions Tech Tip


 
Question:
How do I install Client to a new workstation?

 
Answer:

 

Installing Client on a networked workstation.

Map the drive:

  • Go into My Computer > Tools > Map Network Drive
  • Select the letter drive that is common in the System Settings Data Path (i.e. M:\CMSWIN where the physical drive on the server is C:\COUGAR\CMSWIN)

Check the Short Date Format:

  • Go to Start > Settings > Control Panel > Regional Language Options > Customize button > Date Tab > Ensure the Short Date Format reads MM/DD/YYYY.

Check the File Handles:

  • Click on Start > Run > Type in CONFIG.NT > Open the file with NOTEPAD > and Scroll to the bottom and find where a statement reads FILES=40. Edit the statement to read FILES=250.

Run Client:

  • Browse to the Directory on the Server through the mapped drive created above. Open up the directory that CMS is installed and Browse to a file called CLIENT.EXE. Double click to begin the Client install and follow the installation wizard. Install the client to the local hard drive.

Create the Icon:

  • Open up mapped drive and browse to the install directory on the server. Find the file called CMSMAIN.EXE. Right Click on it > Send To > Desktop (Create Shortcut). Once the Icon is on the Desktop, Right Click on it > Properties > Advanced Button > Check Box (Run in separate memory space). Once that is complete you should be able to access CMS from your desktop icon.