Reporting to the MAX including Point of Sale and Non-profit Versions
Tech Tip
|
Question:
When running the client installation on version 8 an error
occurs stating Could Not Initialize Installation
Answer:
A full installation from CD was
done on the workstation previously.
Resolution
Uninstall the
program">
Reporting to the MAX including Point of Sale and Non-profit Versions
Tech Tip
|
Question:
When running the client installation on version 8 an error
occurs stating Could Not Initialize Installation
Answer:
A full installation from CD was
done on the workstation previously.
Resolution
Uninstall the
program, delete the installation folder, and then install the
client software on the workstation computer.
Uninstall the previous installation:
1. From the Windows Start menu, choose Programs\Reporting to the MAX including Point of Sale and Non-profit Versions.
2. Choose Uninstall Reporting to the MAX.
3. When the Select Uninstall Window appears, choose Automatic
and click Next.
4. When prompted "Do you want to restore the files that were
backed up during the install process?" choose No and click Next.
5. Click Finish to perform the uninstall process.
Delete the installation folder:
1. When the installation is complete, double click on My
Computer.
2. Double click on the C: drive to open it.
3. Right click on the CMSWIN* folder and choose delete.
4. Click on the Yes button to confirm the deletion.
Install the client software:
1. Browse to the location where CMS is installed on the network
drive.
2. Find the application file named client.exe.
3. Double click on client.exe to restart the client installation
on the workstation.
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