For Cougar Mountain Software Support's
Professional Version (V2012, V2011, V2010, V2009, V12-V6)

Reporting to the MAX including Point of Sale and Non-profit Versions Tech Tip
Reporting to the MAX including Point of Sale and Non-profit Versions Module:  GL - General Ledger Question:     Possible Causes:     What's Probably Occurred:     What Needs to Happen:     Probable Solutions:     How to Avoid in the Future:       Suggestions to Cougar on improving the software:
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UPDATING DEVICE DRIVERS
  for the Reporting to the MAX

This is a very simple task. 

Create a temporary file and call it "Drivers" (for example). You will put the downloaded files from the manufacturer’s website in this file. 

Usually, the a file is downloaded with the extension "EXE" that installs the drivers automatically. Run this program and follow the instructions.

If you do not receive the program with the "EXE" extension but receive a set of files, install the controller as follows:

Open the Control Panel.

Select Add or remove hardware.

An assistant will take you to a dialogue to select the device you wish to install. 

The next window will give you the option of selecting the manufacturer and the model. In this menu, select Have Disk.