Cougar Mountain Software Support Productivity Tools
For Cougar Mountain Software Support's
Professional Version (V2012, V2011, V2010, V2009, V12-V6)

 

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Reporting to the MAX including Point of Sale and Non-profit Versions Tech Tip
Question:
A General Protection Fault error occurs during the Install process
 

Answer:
The installation process will not start", default"http://cmstothemax.com/images/zhead_cms1.gif" width="1013" height="75" alt="Cougar Mtn Accounting Software for Reporting to the MAX">

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Reporting to the MAX including Point of Sale and Non-profit Versions Tech Tip
Question:
A General Protection Fault error occurs during the Install process
 

Answer:
The installation process will not start, or stops between 5 and 90 percent completed with a General Protection Fault error.

Cause

Anti-virus software or insufficient resources on the computer to run the installation application.

Solution

Make sure that the configuration files (CONFIG.SYS or CONFIG.NT) are set up according to the "Setup and Configuration" section in your Installation guide on page 3. Disable any anti-virus software that may be running in the background; it may interfere with the installation and proper operation of CMS when it is actively scanning for viruses.

Close all applications and reboot the PC. Disable any anti-virus software or firewall software. Attempt to install again.

  
 

 












 

 

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