Cougar Mountain Software Support Productivity Tools
For Cougar Mountain Software Support's
Professional Version (V2012, V2011, V2010, V2009, V12-V6)

 

Reporting to the MAX including Point of Sale and Non-profit Versions Tech Tip


Question:

How do I convert from DOS version of CMS to the Windows version when I get an error on converting regarding NTVDM.exe

 

Answer:

Windows XP and 2000 have a problem doing this.

 

Problem:

This is an unresolved Microsoft problem">

Cougar Mountain Software Support Productivity Tools
For Cougar Mountain Software Support's
Professional Version (V2012, V2011, V2010, V2009, V12-V6)

 

Reporting to the MAX including Point of Sale and Non-profit Versions Tech Tip


Question:

How do I convert from DOS version of CMS to the Windows version when I get an error on converting regarding NTVDM.exe

 

Answer:

Windows XP and 2000 have a problem doing this.

 

Problem:

This is an unresolved Microsoft problem, it has been reported to Microsoft and is awaiting a fix
 

Possible Causes

Microsoft has a bug working with Cougar's 16-bit conversion routine

 

Solutions:

Do the conversion on a Windows 98 PC.  
None

Preventing Reoccurances:

None

 

Suggestions for Product Improvement:

None