Question:
Two receipts print when processing Credit Card and/ or Charge
sales. Other sales only print one.
Answer:
The register code has a Format number in the CC Alternate
or Charge Alternate field.
1. Open the Point of Sales module.
2. Select Options.
3. Choose Codes.
4. Select Register...
5. Find the register code you are using.
6. Select the Edit button.
7. Look for the CC Alternate and/or Charge Alternate field on
the invoice tab.
8. If there is a number in the format number field, type in the
word "None".
9. Click Save.
More Information
This can occur whether using Authorizer or PC Charge. In this
area of the register code, there is more than one way to print
duplicate invoices. The reason for the "Alternate" types is to
allow printing of a different invoice format than the primary
format for the same sale.
