Question:
Two receipts print when processing Credit Card and/ or Charge sales. Other sales only print one.

Answer:
The register code has a Format number in the CC Alternate or Charge Alternate field.

1. Open the Point of Sales module.

2. Select Options.

3. Choose Codes.

4. Select Register...

5. Find the register code you are using.

6. Select the Edit button.

7. Look for the CC Alternate and/or Charge Alternate field on the invoice tab.

8. If there is a number in the format number field">

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Question:
Two receipts print when processing Credit Card and/ or Charge sales. Other sales only print one.

Answer:
The register code has a Format number in the CC Alternate or Charge Alternate field.

More Information

This can occur whether using Authorizer or PC Charge. In this area of the register code, there is more than one way to print duplicate invoices. The reason for the "Alternate" types is to allow printing of a different invoice format than the primary format for the same sale.