Question:
When dialing out to authorize a credit card sale using PC
Charge Pro a Path-File Access error message appears even
though the path has been properly entered in POS.
Answer:
This is caused by the PCCW folder not having the
correct rights to allow Reporting to the MAX including Point of Sale and Non-profit Versions to write
the file to it.
Resolution
To confirm the problem, open My Computer or Windows
Explorer, locate the folder that PC Charge Pro is installed
in (usually C:\Program Files\PCCW\ on the server), and try
to add or copy a file to that folder from the workstation.
The sever will probably not allow this.
To correct the problem log on to the server with
administrative rights, share the PC Charge installation
folder and verify that everyone has full control of the
folder (PCCW).
