Cougar Mountain Software Support Productivity Tools
For Cougar Mountain Software Support's
Professional Version (V2012, V2011, V2010, V2009, V12-V6)

 

Reporting to the MAX Tech Tip

Question:

When trying to renumber a vendor in Accounts Payable the error message- ALL TRANSACTIONS MUST FIRST BE POSTED OR CLEARED appears

Answer:
Accounts Payable has two modes, single batch mode and multi batch mode. A batch is open in the mode that is not being used.

Resolution
If multi-batch mode is used , switch to single batch mode and clear the batch, then switch back to multi-batch mode.

1. Open Accounts Payable.
2. Select Options> Module Preferences.
3. If multi-batch mode is checked - uncheck it. If it is not checked check it.
4. Click okay.
5. Select Enter Bills
6. Select Clear Bills.
7. Click okay.
8. Select Pay Bills.
9. Select Clear Bills.
10. Click okay.
11. Select Options>Module Preferences.
12. If multi-batch mode is checked - uncheck it. If it is not checked check it.
13. Proceed to renumber accounts.