|
|
SOLUTION
CODE
|
|
|
BOOT ERRORS, HARD DISK SPACE &
RAM MEMORY
|
|
 |
HWDEVCDR |
|
|
UPDATE
HARDWARE DEVICE DRIVERS |
 |
 |
HDSPACE |
|
|
CHECK
AVAILABLE HARD DISK SPACE ( S/B BE OVER 200 MEG ) |
 |
 |
HDDEFRAG |
|
|
RUN A DEFRAGMENTING
ON ALL HARD DRIVES |
 |
 |
HDSCANDK |
|
|
RUN SCANDISK ON ALL HARD DRIVES |
 |
 |
HDLOSTCL |
|
|
LOOK FOR LOST CLUSTER FILES ON THE
HARD DISK |
 |
 |
HWNDDOC |
|
|
RUN NORTON DISK DOCTOR |
 |
 |
HWRAMAV |
|
|
CHECK AVAILABLE RAM ( SHOULD BE 590K ) |
 |
 |
HWSEPMEM |
|
|
CHECK THAT CMS IS RUNNING IN A SEPARATE MEMORY SPACE (XP & 2000 ONLY) |
 |
 |
HWPERFOR
|
|
|
SET THE PERFORMANCE TAB
|
 |
 |
HWGOOGLE
|
|
|
PUT YOUR
ERROR MESSAGE SURROUNDED IN QUOTE MARKS IN A SEARCH ENGINE LIKE
GOOGLE, ADDING THE ONE OF THE WORDS LIKE SOLUTION,
TROUBLESHOOTING, TIP MIGHT BE HELPFUL CUTTING DOWN THE NUMBER OF HITS
|
 |
 |
HWCOPYCR
|
|
|
MAKE A COPY OF
crucial FILES AS PROTECTION
|
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|
NETWORKING
|
 |
 |
NWDISCNN |
|
|
DISCONNECT THROUGH MY COMPUTER &
RECONNECT THROUGH NETWORK NEIGHBORHOOD |
 |
 |
NWBATCH |
|
|
ADD BATCH FILE TO RUN AN NET USE
COMMAND TO CONNECT TO PRINTERS AND DRIVES ON BOOTUP |
 |
 |
NWCABLQY |
|
|
CHECK NETWORK CABLING QUALITY |
 |
 |
NWEXPROT |
|
|
CHECK NETWORK FOR EXTRANEOUS PROTOCOL SETTINGS |
 |
 |
NWCARDNC |
|
|
TRY REPLACING NETWORK CARDS |
 |
 |
NWNETHUB |
|
|
TRY USING A DIFFERENT NETWORK HUB TO SEE IF THE EXISTING ONE possibly
DEFECTIVE |
 |
 |
NWCABNEW |
|
|
TRY USING A NEW NETWORK CABLE TO MAKE A TEMPORARY NEW CONNECTION TO SEE IF
THERE IS A PROBLEM WITH THE NETWORK CABLE |
 |
 |
NWDISCRB |
|
|
DISCONNECT, REBOOT AND RECONNECT ALL
NETWORK CONNECTIONS |
 |
 |
NWCONFLT |
|
|
CHECK FOR OTHER PROGRAMS RUNNING THAT MIGHT BE CAUSING
CONFLICT |
 |
 |
NWDISNC |
|
|
DISCONNECT NETWORK CONNECTION FROM MY
COMPUTER AND RECONNECT NETWORK DRIVES AND MAP WITH FULL correctS
|
 |
 |
NWMAXTHP |
|
|
NET
THE SERVICES TAB, SERVER, PROPERTIES AND MAXIMIZE THROUGHPUT
FOR FILE SHARING |
 |
 |
NWSRHPRT |
|
|
USE SEARCH FOR PRINTER NAME TO
LOCATE A PRINTER |
 |
 |
NWSRHCMP |
|
|
USE SEARCH FOR COMPUTER TO CONNECT
TO A COMPUTER ON THE NETWORK |
 |
 |
NWSPACPR |
|
|
REMOVE
ANY SPACES IN YOUR SHARE NAMES IN THE NETWORK PRINTERS |
 |
 |
NWSECACC |
|
|
CHECK SECURITY ACCESS LEVEL ON SHARED FOLDERS/DRIVES |
 |
 |
WINIPCFG
|
|
|
RUN WINIPCFG.EXE
|
 |
 |
PING
|
|
|
USE
PING.EXE
|
 |
 |
NWUSER1 |
|
|
LOG-IN AS ADMINISTRATOR OR
OTHER USER-NAME AND RUN CMST |
 |
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OPERATING SYSTEM & ENVIRONMENT
|
 |
 |
OPWATCHB |
|
|
WATCH EACH COMPUTER WHILE IT BOOTS UP TO SEE ANY ERROR MESSAGES |
 |
 |
OPNWSVWS
|
|
|
SEE IF THE PROBLEM IS THE SAME WHEN RUNNING
FROM THE SERVER AND FROM OTHER WORKSTATIONS
|
 |
 |
VRDRUPD |
|
|
MAKE SURE THAT YOUR
VRDRUPD.EXE IS
DATED AFTER ___/___/___ |
 |
 |
CLIENTLD |
|
|
RUN CLIENT.EXE EVEN ON SERVER |
 |
 |
OPWINRLD |
|
|
RE-LOAD WINDOWS OPERATING SYSTEM |
 |
 |
OPWINUPD |
|
|
MAKE SURE THAT YOU HAVE A RELATIVELY CURRENT UPDATE TO YOUR WINDOWS
OPERATING SOFTWARE |
 |
 |
OPCLNSF |
|
|
CLEAN UP THE STARTUP FOLDER |
 |
 |
OPCUDM |
|
|
BOOT-UP IN
SAFE MODE AND CLEAN UP DEVICE MANAGER |
 |
 |
OPSAFMD2 |
|
|
BOOT-UP IN
SAFE MODE AND RUN Cougar MTN Software SW |
 |
 |
OPSWAP |
|
|
CHECK THAT THE
SWAP FILE IS SETUP PROPERLY |
 |
 |
MSCONFIG |
|
|
USE MSCONFIG.EXE TO CLEAN UP THE STARTUP,
ECT. |
 |
 |
CONFIG |
|
|
CHECK FILE= SETTINGS IN CONFIG.NT OR CONFIG.SYS ON PC'S
& SERVER |
 |
 |
OPINTER |
|
|
CHECK FOR INTERFERENCE FROM OTHER DEVICES |
 |
 |
OPVIRSS1 |
|
|
CHECK FOR VIRUSES |
 |
 |
OPVIRSS2 |
|
|
REMOVE ACTIVE VIRUS SCANNING
ON SERVER |
 |
 |
OPVIRES3 |
|
|
CHECK FOR MULTIPLE VIRUS S/W
PROGRAMS ACTIVE |
 |
 |
OPRGLN |
|
|
CHECK REGION SETTINGS LANGUAGE TO ENGLISH |
 |
 |
OPRGDT |
|
|
CHECK THAT THE REGIONAL SETTINGS, SHORT DATE FORMAT IS SET TO MM/DD/YYYY
FORMAT |
 |
 |
OPRESC |
|
|
CHECK RESOURCE TAB AND VERIFY THAT 80+ PERCENT IS AVAILABLE |
 |
 |
OPSCRSV |
|
|
CHECK THAT THERE IS NO SCREENSAVER RUNNING ON THE SERVER |
 |
 |
OPSCRSV |
|
|
CHECK THAT THERE ARE RESOURCE
INTENSIVE SCREENSAVER RUNNING ON THE WORKSTATIONS THAT HAVE SHARED
RESOURCES |
 |
 |
OPUPSP |
|
|
CHECK UPS's AND POWER STABILITY |
 |
 |
OPSHUT |
|
|
SHUT DOWN ALL PC's, SERVERS & PRINTERS |
 |
 |
OPNWND |
|
|
RUN NORTON WIN DOCTOR |
 |
 |
OPDEIN |
|
|
DE-INSTALL ANY UNNECESSARY PROGRAMS,
ESPECIALLY WINFAX, INSTALLATION UNINSTALLERS, CRASH GUARDS |
 |
 |
OPREGED
|
|
|
USE REGEDIT.EXE TO MODIFY THE
REGISTRY
|
 |
 |
OPATTB |
|
|
USE ATTRIB TO REMOVE THE READ ONLY
ATTRIBUTE |
 |
 |
SYSFILECK |
|
|
USE
SYSTEM FILE CHECKER
|
 |
 |
DRWATSON |
|
|
REVIEW DR WATSON's CRASH LOG
|
 |
 |
VGASETTG |
|
|
CHECK MONITOR AND VGA ADAPTER SETTINGS 800X600
|
 |
 |
|
|
|
CHECK TASK
MANAGER TO MAKE SURE THAT NO EXTRANEOUS TASKS ARE RUNNING (EX/ NTVDM)
|
 |
 |
|
|
|
PRINT SYSTEM PROFILE FROM DEVICE MANAGER
|
 |
 |
|
|
|
BACKUP REGISTRY BY DOING REGEDIT.EXE / EXPORT
|
 |
 |
|
|
|
RUN MSINFO32
|
 |
 |
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 |
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|
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 |
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|
|
PRINTER ISSUES
|
 |
 |
PTTRAY |
|
|
TAKE THE PAPER OUT OF THE TRAY,
ROTATE IT 180 DEGREES AND FLIP IT OVER. |
 |
 |
PTTRAY |
|
|
CHECK PAPER SETTINGS IN PRINTER OPTIONS
IN THE CONTROL PANEL INCLUDING CUSTOM PAPER SIZE, RAW/EMF, ETC. |
 |
 |
PTDRIV |
|
|
DOWNLOAD PRINTER DRIVER
UPDATES FROM THE INTERNET |
 |
 |
PTPTNW |
|
|
MAKE SURE THAT ALL NETWORK PRINTERS HAVE A CAPTURED LPT PORT |
 |
 |
PTADDP |
|
|
RUN ADD PRINTER AND RE-ADD PRINTERS
AND THEN DELETE THE OLD PRINTER |
 |
 |
PRESCC |
|
|
SET PRINTER ESCAPE CODES |
 |
 |
PRSECP |
|
|
SET UP A 2nd
PRINTER TO THE SAME PORT WITH DIFFERENT DRIVERS, PAPER
SIZE, ETC. |
 |
 |
PTOFFO |
|
|
TURN OFF/ ON ALL PRINTERS |
 |
 |
PTCABL |
|
|
TRY USING A NEW PRINTER CABLE TO MAKE A TEMPORARY NEW CONNECTION TO SEE IF
THERE IS A PROBLEM WITH THE PRINTER CABLE |
 |
 |
PTCART |
|
|
REPLACE PRINTER CARTRIDGE OR RIBBON |
 |
 |
PTUNPG |
|
|
UNPLUG ALL CONNECTIONS ON THE BACK OF THE COMPUTER AND REPLUG BACK IN TIGHTLY |
 |
 |
PTDOSP |
|
|
FROM A DOS PROMPT, TYPE IN DIR \
>LPT1 |
 |
 |
PTTEST |
|
|
PRINT A TEST PAGE FROM PRINTER
PROPERTIES |
 |
 |
PTPORT |
|
|
CHECK PRINTER PROPERTIES FOR THE
CORRECT PORT &/OR NETWORK PRINTER ASSIGNMENT |
 |
 |
PTNWPT |
|
|
CHECK PRINTER PROPERTIES THAT A
UNIQUE NETWORK PRINTER PORT HAS BEEN CAPTURED |
 |
 |
PTDEIN |
|
|
DE-INSTALL, SHUT DOWN, AND RE-INSTALL ALL
PRINTERS |
 |
 |
PTGENLS |
|
|
INSTALL A NEW PRINTER WITH AN HPIIP,
HPIII OR HP4si
PRINTER DRIVER
|
 |
 |
PTGENDOT |
|
|
INSTALL A NEW PRINTER WITH AN
GENERIC TEXT DRIVER, IBM PROPRINTER, OR
EPSON MX80 DRIVER)
|
 |
 |
PTBATH |
|
|
MAKE A BATCH FILE TO
CONNECT TO PRINTERS AND HARD DRIVES ON BOOT-UP (AND/OR MANUALLY
LAUNCHED) |
 |
 |
PTNWXP |
|
|
USE ADD A LOCAL PORT
FUNCTION TO MAKE THE EQUIVALENT OF CAPTURING A PRINTER PORT |
 |
 |
PTVERF |
|
|
VERIFY IF ANY NEW
SOFTWARE AS BEEN LOADED RECENTLY ESPECIALLY FAX SOFTWARE |
 |
 |
PTPROP |
|
|
VERIFY THAT CMS IS THE ONLY SOFTWARE NOT
PRINTING PROPERLY
|
 |
 |
PTSELFTS |
|
|
INITIATE THE
PRINTER'S SELF TEST BY HOLDING THE ON-LINE BUTTON DOWN WHILE TURNING THE
PRINTER ON |
 |
 |
PTRSPAC
|
|
|
MAKE SURE THAT PRINTER NAMES DON'T HAVE
SPACES IN THEIR NAMES
|
 |
 |
REMWINFX
|
|
|
REMOVE WINFAX
V10
|
 |
 |
OEOSCRPT |
|
|
FIX SALES ENTRY SCREEN
DEFINITIONS-PRINTERS |
 |
 |
|
|
|
VERIFY THAT THERE
ARE NOT MULTIPLE INVOICE FORMATS WITH THE SAME 1st
2 CHARACTERS
|
 |
 |
|
|
|
IN REPORT WRITER, USE THE FILE, PRINTER
COMMAND TO THE PROPER PRINTER
|
 |
 |
|
|
|
CHECK THE SALES
SCREEN, PRINTER SET UP
|
 |
 |
|
|
|
IN REPORT WRITER, PUT A 'ABC' SOMEWHERE ON
THE INVOICE, THEN PRINT THE INVOICE TO VERIFY THAT INVOICE FORMAT IS BEING
USED
|
 |
 |
|
|
|
RENAME THE RP5/RRW FILES AND THEN RELOAD THEM
FROM THE INSTALL CD
|
 |
 |
|
|
|
IF ON A NETWORK, DO A NEW INSTALL TO A NEW
INSTALLATION TO A NEW DIRECTORY ON A WORKSTATON, HOOK UP THE PRINTER AS A
LOCAL PRINTER AND SEE IF PROBLEM IS THE SAME
|
 |
 |
|
|
|
In
Win 2000 there are two different places in the properties where you need to
set paper size
|
 |
 |
|
|
|
Make
sure that they both have "continuous - no page break"
|
 |
 |
|
|
|
Add a batch file to the
startup menu that sends a control string
to the printer that sets the page length, line spacing, character set etc.
|
 |
 |
|
|
|
Set a custom page
size that is 2 or 3 inches long.
|
 |
 |
|
|
|
Make sure it's
set up for continuous feed with NO break.
|
 |
 |
|
|
|
|
 |
 |
|
|
|
|
 |
 |
|
|
|
|
 |
 |
|
|
|
|
 |
 |
|
|
|
DATA FILE PROBLEMS - ALL MODULES
|
 |
 |
ALBARS |
|
|
USING BACKUP AND RESTORE |
 |
 |
ALREIN |
|
|
RE-INDEX ALL MODULES |
 |
 |
ALBAKD |
|
|
RENAME OR REMOVE BACKUP.DAT DIRECTORIES
& PERFORM A WIN-TO-WIN CONVERSION |
 |
 |
CMSDIAG |
|
|
LOOK FOR MIXED VERSIONS |
 |
 |
DEFLTM |
|
|
RENAME DEFAULT.MDB AND RELOAD CMS TO
SERVER |
 |
 |
MNCIUR |
|
|
DE-INSTALL AND RE-INSTALL PROBLEM MODULES |
 |
 |
STRTRC |
|
|
INSTALL THE LATEST SERVICE PACK FROM COUGAR MTN |
 |
 |
ALPURG |
|
|
USE PURGE OPTION WITH A DATE SO OLD
THAT NO ACTUAL RECORDS GET PURGED |
 |
 |
ALTRZR |
|
|
ENTER A TRANSACTION TO BRING MASTERFILE BALANCE TO ZERO |
 |
 |
ALMFCD |
|
|
ADD BACK A DELETED MASTERFILE OR CODE FILE ITEM THAT WAS DELETED |
 |
 |
ALDMOF |
|
|
TEST SAME FUNCTION IN DMO COMPANY |
 |
 |
CADETK |
|
|
-<CTRL><Alt><DELETE>
AND END TASK |
 |
 |
RENDATD |
|
|
RENAME A DATA DIRECTORY |
 |
 |
RENPRGD |
|
|
RENAME A PROGRAM DIRECTORY |
 |
 |
BACKCOMP |
|
|
BACKUP ALL DATA (OR COPY TO ANOTHER DIRECTORY) |
 |
 |
BALCNTLR |
|
|
BALANCE CONTROL REPORTS TO THE GENERAL LEDGER |
 |
 |
CLRBATCH |
|
|
USE CLEAR BATCH
OPTION TO CLEAR AND/OR RECREATE A PROBLEM BATCH |
 |
 |
COPYGDBA |
|
|
COPY A GOOD BATCH ON TOP OF A DAMAGED BATCH |
 |
 |
COPYGDFI |
|
|
COPY A GOOD FILE FROM ANOTHER COMPANY
CODE ON TOP OF A DAMAGED ONE |
 |
 |
COPYRIFI |
|
|
COPY A GOOD FILE FROM FRESH
INSTALLATION ON TOP OF A DAMAGED ONE |
 |
 |
COPYFILS |
|
|
COPY A NEW COPY OF CMSDICT.MDB, CMSUSER.* , COUGAR.CFG |
 |
 |
CRNWCOMP |
|
|
CREATE A NEW COMPANY CODE AND COPY ONE OR ALL MODULES FROM THE PROBLEM TO
THE NEW COMPANY CODE |
 |
 |
ALFXMODP |
|
|
FIX MODULE PREFERENCE,
CONSTANTS PARAMETERS |
 |
 |
ALFXCODE |
|
|
FIX MODULE OPTION CODES
FILES |
 |
 |
NWCPINMF |
|
|
INSTALL A NEW COMPANY CODE, INSTALL THE MODULES, USE THE COPY MASTERFILE
OPERATION TO COPY DATA TO NEW COMPANY |
 |
 |
CHKFISCL |
|
|
CHECK FISCAL CALENDAR PRESENT PERIOD,
BLOCK PERIODS & PERIOD DATES |
 |
 |
FRSHINST |
|
|
MAKE A FRESH INSTALL IN A NEW DIRECTORY ON THE SERVER AND SEE IF PROBLEM
CONTINUES |
 |
 |
FRSHINWS |
|
|
MAKE A FRESH INSTALL OF THE
FULL ACCOUNTING SYSTEM ON A WORKSTATION's HARD DRIVE IN A TEST
DIRECTORY (EG. C:\WIN\TEST) AND SEE IF PROBLEM
CONTINUES |
 |
 |
MOVEORPH |
|
|
MOVE ORPHAN BATCHES TO
SUB-DIRECTORY AND DELETE THEM A MONTH LATER ONCE IT IS PROVEN THAT
THEY ARE NOT NEEDED |
 |
 |
RENDIRCM |
|
|
RENAME CURRENT DIRECTORY FROM \CMSWIN TO \CMSOLD & RE-INSTALL TO
CMSWIN |
 |
 |
ALREVMOD |
|
|
REVERSE THE TRANSACTION IN THE SAME MODULE IN WHICH IT WAS ORIGINALLY
ENTERED |
 |
 |
ALDX01 |
|
|
USING DX TO CORRECT DATA
RECORDS |
 |
 |
UTICMS01 |
|
|
RUN UTICMS.EXE TO DELETE BLANK RECORDS |
 |
 |
UTICMS03 |
|
 |
RUN UTICMS.EXE TO
CORRECT DATA FIELD PO |
 |
 |
UTICMS05 |
|
 |
RUN UTICMS.EXE TO RESET BATCH POSTING FLAG |
 |
 |
UTICMS07 |
|
|
RUN UTICMS.EXE TO ZAP FILE |
 |
 |
UTICMS8
|
|
|
USE UTICMS.EXE TO MAKE
CHANGES THE VER*.* FILES IN THE COMPANY'S DATA DIRECTORY
|
 |
 |
FILEFIX1 |
|
|
RUN FILEFIX.EXE |
 |
 |
DBFIX01 |
|
|
RUN DBFIX.EXE |
 |
 |
CMSDIAG |
|
|
RUN CMSDIAG.EXE |
 |
 |
DATAMGR |
|
|
RUN DATAMGR.EXE |
 |
 |
FCVUTIL |
|
|
RUN FCVUTIL.EXE |
 |
 |
CMSDIAG |
|
|
RUN CMSDIAG.EXE |
 |
 |
COUGAR |
|
|
RUN COUGAR.EXE |
 |
 |
DATAMGR |
|
|
RUN DATAMGR.EXE |
 |
 |
TXTFMT |
|
|
RUN TXTFMT.EXE |
 |
 |
STNEWMFR |
|
|
START A NEW VENDOR/CUSTOMER/Inventory Control and Management M/F RECORD IF THE CURRENT ONE IS
HAVING PROBLEMS |
 |
 |
RENFEATR |
|
|
__OR - USE THE RENUMBER FEATURE TO CHANGE THE MASTERFILE CODE |
 |
 |
STNEWCC |
|
|
CREATE A NEW COMPANY CODE, USE COPY
VENDOR / CUSTOMER / Inventory Control and Management / GL CHART OF ACCOUNTS TO NEW COMPANY
CODE |
 |
 |
__GL_ |
|
|
REVIEW POSTING TO THE G/L AUDIT TRAIL (especially non-standard entries to
the control accounts) |
 |
 |
INIEDIT |
|
|
USE EDIT.EXE OR NOTEPAD.EXE TO MAKE
CHANGES THE COUGAR'S *.INI FILES |
 |
 |
EXCELFX1
|
|
|
USE EXCEL TO FIX DATA FILES (WARNING READ
INSTRUCTIONS CAREFULLY)
|
 |
 |
MDXREPLC
|
|
|
REPLACE A PROBLEM MDX FILE FROM ONE FROM DMO AND REINDEX
|
 |
 |
DIFFMFR
|
|
|
TRY THE SAME TYPE OF TRANSACTION FOR A
DIFFERENT VENDOR OR CUSTOMER
|
 |
 |
ICONPRP2
|
|
|
CHECK THE START-IN DIRECTORY
IS CORRECT BY correct-CLICKING THE ICON AND GOING TO PROPERTIES (S/B
M:\CMSWIN)
|
 |
 |
|
|
|
CHANGE THE USE INTERFACE TABLE SETTING
IN MODIFY COMPANY, SAVE IT, AND THEN CHANGE IT BACK AND SAVE IT
|
 |
 |
|
|
|
VERY CAREFULLY, OPEN CMS'S FILES WITH EXCEL,
IMMEDIATELY SAVE AS, EXCEL V5 FORMAT TO DIFFERENT DIRECTORY, MAKE CHANGES
AND USE DX TO UPLOAD BACK INTO CMS'S DATABASE FILES
|
 |
 |
|
|
|
|
 |
 |
|
|
|
|
 |
 |
|
|
|
|
 |
 |
|
|
|
|
 |
 |
|
|
|
REPORT WRITER ISSUES
|
 |
 |
RRW |
|
|
ACCESS RRW.EXE AND SET FILE LOCATIONS |
 |
 |
RRWS |
|
|
Load R&R report writer at this
workstation to resolve cannot locate the Microsoft Visual Fox Pro Support Library |
 |
 |
FINDRW |
|
|
Find Report Writer w/Exporting & Graphing to activate
software |
 |
 |
RRWUSERS1 |
|
|
Replace rrwsers.dat to solve No network User ID's available |
 |
 |
RRWUSERS2 |
|
|
Replace rrwsers.exe to solve No network User ID's available |
 |
 |
RRWREN |
|
|
Rename RRW.EXE to resolve R&R V6 conflicts with V7 |
 |
 |
RRWFIND2
|
|
|
Rerun Find Report Writer |
 |
 |
TOOLBAR1
|
|
|
Use Tool Bar to Change Font and Pitch Instead of Pull
Down Menu
|
 |
 |
|
|
|
XCopy F:\ *.RRW TO C:\ /S
|
 |
 |
|
|
|
|
 |
 |
|
|
|
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 |
 |
|
|
|
|
 |
 |
|
|
|

|
 |
 |
|
|
|
ACCOUNTS RECEIVABLE
|
 |
 |
ARBUPDT |
|
|
RUN ARBUPDT.EXE |
 |
 |
ARRECBAL |
|

|
RECALCULATE CUSTOMER BALANCES |
 |
 |
|
|
|
|
 |
 |
|
|
|
|
 |
 |
|
|
|
|
 |
 |
|
|
|
 |
 |
 |
|
|
|
ACCOUNTS PAYABLE
|
 |
 |
APUTIL |
|
|
RUN APUTIL.EXE |
 |
 |
APOFA |
|
|
ADJUST POSTED ITEM DUE DATE |
 |
 |
APOFR |
|
|
AP MODULE PREFERENCES, FILE
MAINTENANCE, |
 |
 |
APRECBAL |
|

|
RECALCULATE VENDOR BALANCES |
 |
 |
|
|
|
|
 |
 |
|
|
|
|
 |
 |
|
|
|
|
 |
 |
|
|
|
|
 |
 |
|
|
|
AUTHORIZOR (ONLY)
|
 |
 |
|
|
|
|
 |
 |
|
|
|
|
 |
 |
|
|
|
|
 |
 |
|
|
|
 |
 |
 |
|
|
|
Bank Reconciliation/Reporting (ONLY)
|
 |
 |
BRUPDT
|
|
|
RUN BRUPDT.EXE
|
 |
 |
|
|
|
|
 |
 |
|
|
|
|
 |
 |
|
|
|
|
 |
 |
|
|
|
 |
 |
 |
|
|
|
BARTENDER (ONLY)
|
 |
 |
|
|
|
|
 |
 |
|
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 |
 |
|
|
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 |
 |
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DATA
EXCHANGE - DX
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DXINI |
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Fix DX.INI to handle Invalid Isam |
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ECOMMERCE (ONLY)
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ELECTRONIC PAYMENT-NPR, ETC (ONLY)
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General Ledger & Financial Statements (ONLY)
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GLOFC |
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IN MODULE PREFERENCES,
FILE MAINTENANCE, RECALCULATE G/L PERIOD FILE |
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GLJJ |
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MAKE A G/L JOURNAL ENTRY FIX
ERROR |
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GLOUTBAL |
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RESOLVING G/L OUT OF BALANCE
TECHNIQUES |
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GLRP
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USE G/L REPRINT POSTINGS TO IDENTIFY VARIOUS
PROBLEMS |
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GLSSTUB |
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RUN
GLSSTUB.EXE |
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GLUPDT |
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RUN GLUPDT.EXE |
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GLCONV |
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RUN GLCONV.EXE |
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GLNONLED
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CHECK ANY NON-LEDGER ACCOUNTS FOR DOLLAR
AMOUNTS
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GO TO G/L, OPTIONS, MODULE
PREFERENCES AND CLICK THE BOX THAT INDICATES THAT BEGINNING BALANCES HAVE
BEEN ENTERED
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Inventory Control and Management (ONLY)
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INORC |
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IN MODULE PREFERENCES, FILE
MAINTENANCE, Inventory Control and Management FILES, REBUILD MASTERFILE FROM COST QUANTITY
FILE |
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INORC |
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IN MODULE PREFERENCES, FILE
MAINTENANCE, Inventory Control and Management FILES, REBUILD COST QUANTITY FILE FROM
MASTERFILE |
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INORC |
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IN MODULE PREFERENCES, FILE
MAINTENANCE, Inventory Control and Management FILES, FIX PROBLEMS IN SERIALIZED ITEMS FROM
THE COST QUANTITY FILE |
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INUPDT
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RUN INUPDT.EXE
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INUPLOAD
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Inventory Control and Management
UPLOADING |
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INMATUP
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DELETE INMAT FILE AND RECREATE IT USING
INUPDT
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Job Cost-Construction & Manufactures (ONLY)
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JCCONV |
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RUN JCCONV.EXE |
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JCOFR |
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RECALCULATE JOB FILES |
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MULTI-LOCATION (ONLY)
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ORDER ENTRY (ONLY)
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OEOSCR |
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FIX SALES ENTRY SCREEN
DEFINITIONS |
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OERMISS |
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RUN O.E. INVOICE TRACKING REPORT (MISSING INVOICES ONLY) |
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OEVAL |
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RUN OEVAL.EXE
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OECHECK1
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RUN OECHECK1.EXE
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OECHECK2
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RUN OECHECK2.EXE
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OEPTRFOR
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USE THE FORCE OUTPUT OPTION
IN CMS OE PRINTER SETUP
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PAYROLL (ONLY)
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WPRCONV |
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RUN WPRCONV.EXE |
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WPRCV |
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RUN WPRCV.EXE |
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PROFR |
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RECALCULATE WAGES IN OPEN FILE |
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P.O.S. (ONLY)
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POSCDCPD |
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OPENING
CASH DRAWER CODES |
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PSOCDSOL |
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OPENING
CASH DRAWER SOLUTIONS |
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PSOCDSSP |
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OPENING
CASH DRAWER SOLUTION DIRECTLY FROM SERIAL PORT |
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PSPHERTS
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POSIFLEX PERIPHERAL TESTER DOWNLOAD
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PSPRTLPT
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IN PRINTER CONFIG, SET PRINTER ONE AS AN
LPT PRINTER AND THEN FORCE OUTPUT TO A SERIAL PRINTER |
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PSPRTSET
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P.O.S. INVOICE PRINTER
CODES-CHECK SETTINGS
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Have you reduced the separator lines from 6 to 1?
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Have you taken out any @CRLF@ at the end of the receipt? (credit card, check and Account)
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Have you tried format 5,6 & 7?
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What paper length have you set in Control panel, I've found 3 inch with no page breaks
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Set a custom page
size that is 2 or 3 inches long.
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Make sure it's
set up for continuous feed with NO break.
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PURCHASE ORDER (ONLY)
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POCONTL |
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RUN MODULE CONTROL REPORTS AND OPEN P.O. REPORT |
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POUPDT |
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RUN POUPDT.EXE
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OTHER
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READMEF |
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READ THE *.ME FILES FOR SOLUTIONS |
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P.O.S. REGISTER CODES-RESET STATUS |
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Load in new directory when loading V7 on a pre-V6
installation |
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CONTINUED
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CODE BASIC
ERRORS
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PROBLEMS WITH SOLUTIONS BY
MODULE |
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