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OS System Error
for the Reporting to the MAX
If you are experiencing invalid date errors, it could
be due to the set up in your operating system and
may have nothing to do with Reporting to the MAX including Point of Sale and Non-profit Versions.
The system date is critical to the operation of DOS
or Windows versions of any software. Due to the high
volume of calls at Reporting to the MAX during the first
quarter of the year, we recommend you take the following
steps prior to calling the technical support line.
(1) On your computer, select the start button in
the lower left-hand corner of your computer screen.
Then select settings and control panel. Select regional
settings and click on the date tab; the short date
style (in the middle of the window) should be MM/DD/YYYY.
If your date is not in this format, please make this
change.
(2) Download the appropriate Service
Pack(s) for your operating system and Reporting to the MAX including Point of Sale and Non-profit Versions.
(3) If you are using a Windows version prior to 4.5,
please contact your Account Executive at 800-388-3038
immediately for upgrade information.
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