We are offering 4 hours of support for $300 (1/2 of Cougar's Rate) until 9/11/09, as a recession buster special or 2 hours for $190. If you prefer to pay as you go, we will continue to offer support at $2/minute.
- Support by US -based senior tech's only with an accounting background plus MRP/CRM
- 97% of the time you will talk to the same senior tech if you need to call back
- Response time, normally less than hour (usually 15 minutes plus cell phone number for emergencies)
- Support that will never expire and unused tech support will be refundable at any time
- Free wish list evaluation, send us your I wish Cougar would be able to do list & we will point you how you can do that with your existing software or tell you what it would cost to add that ability/feature (even if you don't use us for your support)
- Most support solutions are documented and emailed back so next time you might be able to solve it without contacting a support person
- Support can be used for Cougar Mtn DOS/Windows (all versions DOS & Windows Professional)
- Maximization/optimization of Cougar's features/capabilities including removal of work files and orphan batch files
- Support includes review of module preferences and unused/under-used features
- Includes weekend, after-hours and holiday support
- Support time can also be used for most Microsoft products including Excel & Word
- Support time can also be used for many computer hardware, network and email issues
- Need more speed, we have over 100 ways to speed up your system
- Support time can by used for virus/spyware/malware removal
- Discounted prices on upgrades/software assurance and new modules
- Free recommendation on computer/network/software purchases (even if you don't use us for your support)
- We do version and service pack updates even older versions that Cougar no longer has available on their website
- Save on lower priced Cougar Mtn compatible products
- Improve user-friendliness/ease of use by using keyboard macro SW or HW and other techniques
- Utilize free/low cost Google Apps and Open Source alternatives to Microsoft SW
- Virtual Controller service will review bank rec's and verify that the control points are in balance
- Spam Control, Anti-virus, Anti-Spam, Anti-Malware Solutions
- Blocking of social networking sites to keep employee productivity from eroding
- Able to arrange for local hardware or software support almost anywhere working under our direction and responsibility
- Pre-prepare for emergencies including network failure plus 2+ backup techniques
- Disaster recovery including hard disk crash
- Add your company logo's to your OE invoices and purchase orders
- Credit Card Software/Hardware & Merchant Account Setup
- We offer bar code solutions much less expensive that Cougar's BarTender and much more powerful
- Our integration with UPS Worldship, Fedex Powership is much less than 1/2 the cost of Cougar's cmsSHIP and can do USPS, DHL and other carriers
- We offer several Credit & Collection solutions, tailored to your needs
- We are in the design stage of a parts catalog program both Excel and Web-based
- We can offer you the ability to add new functions/abilities either from inside or outside the Cougar Mtn software
- Free step by step procedures including closing the year
- Review/implement enhanced security including firewalls, passwords, etc.
- Cost saving items like internet faxing, phone savings, etc.
- Free periodic mini-classes on report writer
- For fee on site/internet classes
- Rental of report writer training CD's and Cougar Training VCR tapes
- Reliable & pre-screened source for your Cougar forms/invoices and non-Cougar printing including envelopes & business cards by an active Cougar user
- Free accounting file folder labels spreadsheet to setup your office
Free bonuses/incentives cms2eMail (unlimited emails out of Cougar), one free custom report (if not to complicated) and access to our solution knowledgebase and links to other knowledgebase's, user groups, twitter/facebook/youtube accounts related to Cougar Mtn SW. In addition, you can get up to 1/2 off of our other products (e.g. cms2Excel, cms2AR AutoCreditHold, Cougar-Magic Products, etc.)
Also, to help us announce our latest products, targetable emails and business lists, we will give you 100 business emails and 200 companies for your use in your marketing (just give us the SIC code(s) and telephone area codes. We'll send you the lists. For larger lists are available, 14 million businesses without emails and 6 million business emails.
Please let me know whether or not you are interested.
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