Cougar Mountain Software Support Productivity Tools
 For Cougar Mountain Software Support's
 Professional Version (V2012, V2011, V2010, V2009, V12-V6)

 

free site statistics
 

Order Entry with Sales Magic-Follow-up Screen
Customer LookupCustomer ScreenContact NamesOrdering ScreenPayment ScreenShippingFollow-up ScreenReferral Screen
   

 
               
  Days to delay To
Customer		 EM FX TM To
Other		 EM FX TM SalesPerson Purchasing
EM FX TM EM FX TM                   
Send Order Acknow 1                            
Send Scheduling Info 1                            
Send Pre-Shipping Acknow 3 *a                            
Sending Shipping Acknow 1                            
Send Shortage/Back Order Notice 1 *b                            
Send Payment Acknow incl. Credit Card 1                            
Send Re-order Info 30                            
Send Catalog 11                            
Send Sales History Order Form 22                            
Send Line Card 5                            
Send Salesperson Business Card w/shipment                            
Send New Customer Letter w/shipment                            
Subscribe to Newsletter n/a                            
Subscribe-Specials & Close-outs n/a                            
Send a Discount Coupon to a Friend n/a                            
                               
    EM = Emails                          
    FX = Fax                          
    TM = Text Message                          
                               
    *a = Only on items not shipping within 3 days                          
    *b = Only when short shipped unless overridden