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Integrate UPS WorldShip With Your Business System
Every distributor knows the difficulties of providing its customers with
accurate and timely shipments. Many times these problems are compounded by an
inability to link the business system directly to the shipping system, causing
errors due to redundant entry of critical data. DataMonitor is designed to provide
the missing link to allow you to integrate UPS WorldShip software into your
business process.
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Increase Shipping System Performance
DataMonitor allows you to pass individual package information directly to UPS
WorldShip via text files generated by your business software. Critical information
such as addresses, service type, COD charges, and handling fees are passed
electronically to the WorldShip system, virtually eliminating all operator error.
DataMonitor allows you to build your business rules into your software so your
system can consistently process shipments the way you want them processed.
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Improve Customer Satisfaction
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Reduced shipping errors results in fewer explanations, returns, credits, and
adjustments, all of which contribute directly to improved customer service and
satisfaction. DataMonitor also provides package level shipping information such
as weight, tracking number, associated fees, and address corrections that can
be integrated into your Customer Service desktop to further improve service
levels.
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Optimize Your Labor Investment
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Increased efficiency and accuracy in shipping operations, elimination of redundant tasks,
fewer credits, reduced problem handling, and desktop access to real time
shipping information can all improve labor performance and increase operating
profits. With DataMonitor you can optimize the contributions of your employees
while reducing labor costs.
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Why DataMonitor
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DataMonitor allows non-ODBC compliant business systems to exchange data with UPS
WorldShip and other ODBC ready packages. Software parameters and data definitions
are user definable. DataMonitor automatically transfers text data records created
by the user’s legacy system to UPS WorldShip. Resulting shipment records are then
transferred by DataMonitor as export text files ready for processing by your
business system.
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With DataMonitor you can virtually eliminate redundant, error prone
re-typing of shipment information. Names, addresses, service type, delivery
options, COD charges, residential indicator, box sizes, and any other UPS
information can be automatically sent to WorldShip. UPS shipment information
including weights, shipping costs, tracking numbers and address updates is
now available for import to your business software. Add this information to
your customer service desktop and improve the efficiency of your service
personnel. You can also use DataMonitor to access free
extended WorldShip features such as email shipment notification to provide
world-class support for your customers.
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Let ISG help you with your system integration needs.
Contact us
to see what DataMonitor can do for you.
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