Cougar Mountain Software Support Productivity Toolscms2AR AutoCreditHold
For Cougar Mountain Software Support's
Professional Version (V7, V8, V9, V10, V11 & V12)

cms2CM Overview  tm

  1. Set credit limit on all non-COD customers (to start with 80% of high credit)
     
  2. Print a summarized aging and put something in the collection status on all customers with balances beyond 60 days (this will flash during order, but is easily overridable)
     
  3. Daily, send out by email/fax/USPS copies of invoices when they become 7, 22, 45 days past due
     
  4. Monthly, send out by email/fax/USPS copies on customers with past due balances
     
  5. On customers with invoices past due balances and/or not making their payment promises (lower their credit limit by at least 10%)
     
  6. At 60 days past due, generally on all customers, require to be able to pick up a check for the current shipment value plus 10-20% all applied to an old balance -- try to minimize partial payment of invoices)
     
  7. Monthly, evaluate customers and start raising prices on those who abuse being on open account